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Privacy Policy

Privacy Policy

Deedazaib (SMC-PVT) LTD

Effective Date: 25th January, 2026

Deedazaib (SMC-PVT) LTD (“Deedazaib”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop online, or visit our physical store.

By using our website, services, or making a purchase from us, you agree to the practices described in this Privacy Policy.

1. Company Information

  • Business Name: Deedazaib (SMC-PVT) LTD
  • Business Type: Clothing Retail (Online & Physical Store)
  • Registered Office / Store Location:
    Office # LG-107, RJ Mall, Rashid Minhas Road, Gulshan-e-Johar, Karachi, Pakistan
  • Contact Number: +92 332 3479703
  • Email: [email protected]

2. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

  • Full name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order details and purchase history
  • Payment confirmation details (we do not store card details)

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies

c) In-Store Information

When you visit our physical store, we may collect limited personal information for billing, returns, or customer support purposes.

3. How We Use Your Information

Your information is used for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and customer support responses
  • To improve our products, services, and website experience
  • To comply with legal and regulatory requirements applicable to SMC-PVT LTD companies in Pakistan
  • To send promotional offers (only if you opt-in)

4. Legal Basis & Compliance (SMC-PVT LTD)

Deedazaib operates as a Single Member Company (Private) Limited registered under the Companies Act, 2017 (Pakistan).

We collect and process personal data in accordance with:

  • Applicable Pakistani business and consumer protection laws
  • General principles of data protection, confidentiality, and fair use

We do not sell, rent, or trade customer personal data to third parties.

5. Sharing of Information

We may share your information only with:

  • Delivery and logistics partners (for order fulfillment)
  • Payment gateways (for secure payment processing)
  • IT and website service providers (for hosting and maintenance)
  • Government authorities, if required by law

All third parties are required to maintain confidentiality and use your data only for the intended purpose.

6. Payment Security

All online payments are processed through secure, third-party payment gateways.

Deedazaib does not store or have access to your debit/credit card details.

7. Cookies Policy

Our website may use cookies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss, misuse, or alteration

While we strive to protect your data, no online system is 100% secure.

9. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of promotional communications

To exercise these rights, contact us at [email protected].

10. Children’s Privacy

Deedazaib does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be deleted immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will be effective immediately upon posting on our website.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Deedazaib (SMC-PVT) LTD

📍 Office # LG-107, RJ Mall, Rashid Minhas Road, Gulshan-e-Johar, Karachi

📞 +92 332 3479703

📧 [email protected]